Technology

Valiant Management & Holdings LLC provide several IT services for our customers. Some of the services provided include, IT consulting, desktop support, computer network solutions, computer updates and maintenance, program installations, Internet connectivity, phone / fax and printer service, cell phone, camera operations, and Intelligent Information Control.

People

Our Facility Managers are issued mobile devices to ensure real-time receipt of and response to customers' e-mail and communications.

Our people have extensive experience in the industry.

Our people receive professional / specialized training in industry standards and company standards.

Our people are given all the tools to perform their job functions.

Our people are involved in company decisions which encourages pride in their performance.

Culture Our culture is based on Customer Satisfaction and is accomplished by two simple philosophies :

• We will Do the Right Thing at the Right Time for the Right Reason.
• We will make it Easier to Do Right than Wrong.

Training

AAR / Third party professional training for Employees and Staff will be conducted within 90 days of facility start-up.

Accountability

Our procedures and documentation ensure traceability and accountability. Documentation / Accountability / Traceability - ISO certified We have developed a vast array of documentation and reporting that can be adapted for multiple applications and uses.

We can also provide our customers with customized documentation for accountability and traceability as requested.

Daily reports are completed prior to start of shift and end of shift. Reports include detailed information about current day activities and updated information from previous day and are sent to all Company Officers via email from website. Database is kept on secure website and ensures fast, accurate information flow from Terminals to Corporate.